Lisa Rodemann joined Britecyte in January 2026 and is the Director of Customer Experience. Prior to Britecyte, she spent 25 years with Osiris Therapeutics and then Smith+Nephew in various roles with increased responsibility. During her time at Osiris Therapeutics, she held roles in Human Resources, Clinical Programs, and Marketing, resulting in a deep appreciation for the exposure she had to those various departments as each plays an important role in product development. Following the company’s acquisition by Smith+Nephew in 2019, she expanded her expertise to take on a role as a Project Manager for the Advanced Wound Care division. During the COVID pandemic period of 2020-2021, she was instrumental in managing the extensive backorder and providing white glove service to key accounts and distributor partners. As a point person for a Sales force of over 80 individuals, key accounts, and global partners, she continually demonstrated her highly effective communication skills regardless of the audience. Lisa possesses a broad perspective, believing that every interaction contributes to the overall experience and opinion of a customer or business partner. Lisa earned a BSBA degree with a concentration in Marketing from the Robins School of Business at the University of Richmond.